CONTACT US

Western Maryland Hospital Center
1500 Pennsylvania Avenue,
Hagerstown, MD 21742

For General Information: 301.745.4200
Between 7:00 am - 9:00 pm: 877.964.2262
Relay (in Maryland): Dial 711

DRIVING DIRECTIONS
to Western Maryland Hospital Center

From the following areas:

  • Baltimore/Washington, D.C.
  • Hancock/Cumberland, MD
  • Pennsylvania
  • West Virginia

click here to view printable map

Western Maryland Hospital Center

Western Maryland's facility Welcome to Western Maryland Hospital Center! We recognize that you may be visiting our site for any number of reasons and we sincerely hope we are able to offer you assistance. If you have a loved one in need of our specialty programs, we understand that this is a very stressful time. We can reassure you that you have come to the right place. If you are a discharge planner in need of a quality placement for your patient, you have come to the right place. If you are a competent and caring professional willing to guide your practice by our Code of Professional Conduct and you want to make a difference in the lives of your patients, you too have come to the right place.

Western Maryland Hospital Center is not for everyone, not all patients or all employees. We specialize in rehabilitation and we want only the best in the business as employees. If you think we can be of service to you, please do not hesitate to contact us. We are here to serve the citizens of Maryland.

Mission:

Provide patient-centered, comprehensive healthcare and rehabilitation services for the clinically complex patient and resident.

Vision:

Our exceptional people and healing environment will provide high quality care and comfort in mind, body and spirit to those lives we touch.

Core Competencies:

  • Quality
  • Compassion
  • Accountability
  • Communication

We Believe in Quality and Safety

An employee, patient or their families who have concerns about the safety or quality of care provided in the hospital may report these concerns to the Joint Commission. There will be no retaliation when safety or quality of care issues are reported. Issues can be addressed by contacting Joint Commission or any of the following:

Maryland Department of Aging Ombudsman Program
301W Preston Street #1007
Baltimore, MD 21201
410.767.1100

Office of Health Care Quality (OHCQ)
Spring Grove Hospital Center
55 Wade Avenue
Catonsville, MD 21228
ohcqweb@maryland.gov
877.402.8217

At www.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the Home page of the Website

By fax to 630.792.5636

By mail to Office of Quality and Patient Safety, The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 am to 5:00 pm., Central Time, weekdays: 800.994.6610

Download our Quality and Safety document