Western Maryland
Hospital Center

Western Maryland Hospital Center

Welcome to Western Maryland Hospital Center! We recognize that you may be visiting our site for any number of reasons and we sincerely hope we are able to offer you assistance. If you have a loved one in need of our specialty programs, we understand that this is a very stressful time. We can reassure you that you have come to the right place. If you are a discharge planner in need of a quality placement for your patient, you have come to the right place. If you are a competent and caring professional willing to guide your practice by our Code of Professional Conduct and you want to make a difference in the lives of your patients, you too have come to the right place.

Western Maryland Hospital Center is not for everyone, not all patients or all employees. We specialize in rehabilitation and we want only the best in the business as employees. If you think we can be of service to you, please do not hesitate to contact us. We are here to serve the citizens of Maryland.

Mission:

Western Maryland Hospital Center is a thriving specialized healthcare center delivering compassionate rehabilitation to clinically complex individuals in a therapeutic environment.

Vision:

We will be known for providing the highest quality care and rehabilitation through the collaborative engagement of compassionate people and community partnerships.

Core Competencies:

• Quality
• Compassion
• Accountability
• Communication

Payment Methods

Medical Insurance Policy

Pay for a medical policy and stop worrying about unexpected medical expenses. However, most programs cover just a portion of the cost of charges you may face. In this case, you may need additional financial assistance to pay for your extra charges.

Non-Profit Financial Assistance Programs

If you meet the income eligibility criteria, you can refer to non-profit institutions for patients with low income or plagued by financial hardship.

Medical Credit Cards

This option lets you cover the cost of medical treatment and often comes with an introductory grace period with 0% APR, usually up to 24 months.

Medical Loans

If you need some instant money with guaranteed approval, you can get a medical loan to cover your extra charges. This option is also available for customers with poor credit scores.

We Believe in Quality and Safety

An employee, patient or their families who have concerns about the safety or quality of care provided in the hospital may report these concerns to the Joint Commission. There will be no retaliation when safety or quality of care issues are reported. Issues can be addressed by contacting Joint Commission or any of the following:

Maryland Department of Aging Ombudsman Program
301 W Preston Street #1007
Baltimore, MD 21201
410.767.1100

Office of Health Care Quality (OHCQ)
Spring Grove Hospital Center
7120 Samuel Morse Drive
Columbia, MD 21046
mail@wmhc.us
877.402.8218

At www.jointcommission.org, using the “Report a Patient Safety Event” link in the “Action Center” on the Home page of the Website

By fax to 630.792.5636

By mail to Office of Quality and Patient Safety, The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 am to 5:00 pm., Central Time, weekdays: 800.994.6610 Download our Quality and Safety document